Privacy Policy

Last Updated: [19/01/2024]

RootKay International (we) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

By accessing or using our website, products, or services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect personal information, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Usernames, passwords, and other account-related details.
• Transaction Information: Information related to transactions with us, such as purchase history.
• Communication Information: Information is provided when you contact us through various channels, such as customer support.

1.2 Non-Personal Information

We may also collect non-personal information, such as:

• Usage Data: Information about how you interact with our website, products, and services.
• Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our products and services.
• To process transactions and send transaction-related communications.
• To improve and personalize user experience.
• To respond to your inquiries, comments, or feedback.
• Send promotional materials and updates with your consent.
• To monitor and analyze usage patterns to enhance our offerings.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy or as required by law.

We may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: When required by law or in response to lawful requests by public authorities.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving promotional communications.

Children’s Privacy

Our products and services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at contact@rootkay.com.

By using our website, products, or services, you agree to the terms of this Privacy Policy.